Performs routine (journey-level) case management work in a fast-paced environment to meet the needs of individuals with intellectual and developmental disabilities; Work involves developing and maintaining long-term contact with clients, client families, and specialized service providers for quality of life and community participation, and related service needs; May train others: Work under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Interviews and screens clients or authorized representatives to gather information to assess service needs, complete intake/enrollment activities, and determine diagnostic and financial eligibility; Develops, implements, and monitors service and treatment plans to meet clients’ needs consistent with the Person-Directed Planning philosophy; Coordinates specialized service provider and program activities; Links and coordinates services available through community resources; Provides ongoing habilitation coordination and serves as a liaison between clients, client families, and specialized service providers; Provides crisis prevention and management; Identifies clients’ needs and service gaps; Provides service planning and coordinates to identify/arrange/collaborate outcome-focused services and supports that address clients’ needs; Maintains case history and progress records, and prepares reports in a high volume case documentation environment; Assists in identifying and seeking resolution to areas that are barriers to services for clients; Assists in providing policy and procedure changes, and making recommendations; Monitors clients’ services and evaluates the effectiveness and adequacy of services through site-based visits and collateral telephone contacts in Nursing Facilities; Monitors health/safety and reports any abuse, neglect, exploitation or rights concerns. May assist in preparing and conducting presentations and orientations; Explains community living options in accordance with program requirements; May perform transition planning to ensure continuity of care and management of risk factors; May train others; Will work in Pre-Admission Screening and Resident Review program area.
Prefer knowledge of Intellectual and Developmental Disabilities, Autism, Related Conditions Servicers and funding sources; Knowledge of community resources, of case management delivery systems, principles, objectives, standards, methods, and of program policies and procedures; Skill in overseeing, developing, implementing, and monitoring service and treatment plans; Ability to assess clients’ needs, to oversee and coordinate clients’ services, to monitor program effectiveness, to communicate effectively, and to assign and/or supervise the work of others; To train others; Knowledge of rehabilitation programs for individuals with developmental disabilities; Skills in the use of a computer and applicable software; Ability to prepare and maintain records; Extensive travel within Bexar County required; Must have reliable transportation; Ability to lift 10 – 15 pounds is required; Adequate health and physical mobility to get up and down off the floors as required First/CPR provision and application of SAMA techniques; Perform other job related duties as assigned.
Desired Degree/Job Experience: Prefer experience in case management or social services work; Graduation from an accredited four-year college or university with major Coursework in social, behavioral, human services or a related field is required, as defined in Texas Administrative Code, Title 26, Chapter 303; Requires ability to meet specific requirements of Title 42, CFR, Section 483.430; Requires one (1) year experience working with Individuals with intellectual and developmental disabilities; Requires Qualified Intellectual Disability Professional (QIDP) credential; Prefer Bilingual fluency in both English and Spanish.
AACOG is a qualifying employer for the US Department of Education’s Public Service Loan Forgiveness (PSLF).
This position is a Pay Grade 12, with a starting hourly rate of $21.30. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted.
AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG
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