Transportation
Rural Public Transportation
Alamo Regional Transit (ART) provides public transportation solutions tailored for each community we serve in the non-urbanized areas of Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Medina, McMullen, and Wilson counties.
Available Services
Flex Route Service
ART’s Flex Route Service provides the convenience of a fixed route public transit service with the added benefit of reaching destinations slightly off the main route.
ART’s Flex Route Service provides the convenience of a fixed route public transit service with the added benefit of reaching destinations slightly off the main route. Buses operate on a fixed schedule and route with designated stops, but they will deviate up to ¼ of a mile off route to pick up or drop off passengers who request it.
Scheduling a deviation: Riders must request any deviation in advance. To schedule a ride, call the ART Dispatch Center at 866-889-7433. Deviations are usually limited in number and limited in scope to avoid significant delays for other passengers.
ART’s buses are equipped to transport wheelchairs and other mobility devices, ensuring accessibility for individuals with disabilities.
Route Maps & Timetables:
Connect Atacosa County
Connect Kenedy County
Connect Seguin County
Connect Wilson County
Advanced Demand Response
This is an advanced reservation shared ride service providing curb to curb service.
ART’s Advanced Demand Response service is an advanced reservation, shared ride service, providing curb to curb service. ART operates demand response services Monday through Friday from 7:00 a.m. to 6:00 p.m. The fares for ART’s Demand Response services vary based on the distance and number of county lines crossed:
- $2.00 within town
- $6.00 for out of town trips within the same county
- $8.00 for trips crossing one county line
- $12.00 for trips crossing two or more county lines
How to Ride
Contact ART at mobility@aacog.gov or call ART’s reservation center Monday through Friday 7am to 6pm at (210)870-4989 or (866) 889-7433.
ART’s buses are equipped to transport wheelchairs and other mobility devices, ensuring accessibility for individuals with disabilities.
Pronto Same Day Service
Pronto service uses our smartphone app to provide same day, under 30 minute response time, shared rides within a designated service area.
Pronto is ART’s premium same day micro transit service, available in Kerrville and Seguin, Texas. Designed for flexibility and convenience, Pronto allows riders to schedule, manage, cancel, or rebook trips directly from the ART Mobility App on their smartphone. The fares for ART’s Pronto Service is $4.00 each way. With extended service hours (including early mornings, evenings, and weekends), Pronto provides riders with more flexibility to travel at their convenience. This same day functionality and flexibility make it an ideal solution for quick local trips within each city.
ART’s buses are equipped to transport wheelchairs and other mobility devices, ensuring accessibility for individuals with disabilities.
Download the ART App to Schedule a Pronto Ride Now
Click or scan the below QR codes to download the ART App on Apple or Google Play.
Need help scheduling a ride? Call 866-889-7433
Special Transportation Services
Intended to fill gaps that traditional public transportation may not cover.
Special Events:
ART’s Special Transportation Service provides transportation to community events that occur seasonally where ART’s services are not otherwise available. If you have any questions, please contact ART at mobility@aacog.gov or contact ART’s reservation center Monday through Friday 7am to 6pm at (210) 870-4989 or 866-889-7433.
Youth Transportation:
ART’s Youth Transportation Service is intended to fill gaps that the traditional school bus system may not cover. Once a request is submitted, ART will evaluate the request and notify you if ART can accommodate your request or request additional information. If you are interested in our Youth Transportation service, please download the Youth Transportation Request form and email it to mobility@aacog.gov. Learn more about Alamo Regional Transit’s Youth Transportation rules for riding HERE.
ART’s buses are equipped to transport wheelchairs and other mobility devices, ensuring accessibility for individuals with disabilities.
If you have any questions, please contact ART at mobility@aacog.gov or contact ART’s reservation center Monday through Friday 7am to 6pm at (210) 870-4989 or (866) 889-7433.
Senior Transportation Program:
The Senior Transportation Program offers safe, affordable rides, often free of charge, to help older adults remain independent. Seniors can access meal sites, medical visits, shopping, and community activities without worrying about transportation barriers. This service keeps seniors active, connected, and engaged in daily activities.
To schedule a ride call the Alamo Service Connection at (210) 477-3275.
Rides for Texas Heroes (R4TXH):
R4TXH provides free, reliable transportation for veterans across AACOG’s 13 county region. The program helps veterans get to medical appointments, access vital services, and stay connected to their community.
To schedule a ride call the Alamo Service Connection at (210) 477-3275.
Download a Request Form and learn more about Alamo Regional Transit’s rules for riding.
For any questions, contact:
mobility@aacog.gov.
Regional Public Transportation Coordination
Regionally Coordinated Transportation Planning is a collaborative process that brings together transit providers, public service agencies, local governments, and community partners to improve the efficiency and reach of public transportation across a region.
Regionally Coordinated Transportation Planning is a collaborative process that brings together transit providers, public service agencies, local governments, and community partners to improve the efficiency and reach of public transportation across a region. It exists to reduce duplication of services, generate cost saving efficiencies, and ensure that funding is used effectively to meet the greatest needs.
The purpose of regional coordination planning is to:
- Identify transportation providers in the region
- Pinpoint service gaps, barriers, and community needs
- Outline how agencies can work together to coordinate services
- Identify projects and sources of funding
Key goals include:
- Improving the effectiveness of advisory committees
- Developing strategies to improve service and increase ridership
- Ensuring that projects are sustainable and can grow with demand
- Regional coordination ensures that transit systems, especially in rural or underserved areas, are aligned with local needs and positioned to secure and maximize funding for future service.
How to Schedule a Ride
Step No. 1: Download the ART app or call 1-866-889-7433
Contact ART at mobility@aacog.gov or call ART’s reservation center Monday through Friday 7am to 6pm at (210) 870-4989 or (866) 889-7433.
Step No. 2: Be ready to meet the ART driver at the agreed pick up location
ART drivers will wait for 10 minutes after arrival. Once you have boarded the bus, pay the driver the exact fare and you are on your way to your destination! Please note that drivers are not allowed to give change or enter the customer’s home.
Step No. 3: Schedule Your Return Trip
The third and final step is to schedule your return trip. Your return trip must be scheduled after your initial reservation or appointment for your first ride. Contact ART at mobility@aacog.gov or call ART’s reservation center Monday through Friday 7am to 6pm at (210) 870-4989 or (866) 889-7433.
Upcoming Transportation Events
Resources
FAQs for Transportation Services
How to Schedule a Ride
Step No. 1: Download the ART app or call 1-866-889-7433
Contact ART at mobility@aacog.gov or call ART’s reservation center Monday through Friday 7am to 6pm at (210) 870-4989 or (866) 889-7433.
Step No. 2: Be ready to meet the ART driver at the agreed pick up location
ART drivers will wait for 10 minutes after arrival. Once you have boarded the bus, pay the driver the exact fare and you are on your way to your destination! Please note that drivers are not allowed to give change or enter the customer’s home.
Step No. 3: Schedule Your Return Trip
The third and final step is to schedule your return trip. Your return trip must be scheduled after your initial reservation or appointment for your first ride. Contact ART at mobility@aacog.gov or call ART’s reservation center Monday through Friday 7am to 6pm at (210) 870-4989 or (866) 889-7433.
About Advanced Demand Response Services
How do I schedule a ride with ART?
To schedule a ride, call the ART Dispatch Center at 1-866-889-7433. Reservations must be made no later than noon the day before your intended travel date. Rides are based on availability. You can schedule trips up to 30 days in advance.
What are the operating hours for ART services?
ART operates demand response services Monday through Friday from 7:00 a.m. to 6:00 p.m.
What are the fares for ART services?
Fares for ART demand response services vary based on the distance and number of county lines crossed:
- $2.00 within town
- $6.00 for out-of-town trips within the same county
- $8.00 for trips crossing one county line
- $12.00 for trips crossing two or more county lines
About PRONTO
What is PRONTO and where is it available?
PRONTO is ART’s premium same-day micro-transit service, available in Kerrville and Seguin, Texas. Designed for flexibility and convenience, PRONTO allows riders to schedule, manage, cancel, or rebook trips directly from the ART Mobility App on their smartphone.
With extended service hours (including early mornings, evenings, and weekends), PRONTO provides riders with more flexibility to travel at their convenience. This same-day functionality and flexibility make it an ideal solution for quick, local trips within each city.
More information is available under the PRONTO Services tab on the Alamo Regional Transit webpage.
Is ART accessible for individuals with disabilities?
Yes, ART’s fleet includes vehicles equipped to transport wheelchairs and other mobility devices, ensuring accessibility for individuals with disabilities.
What is the cost for Pronto services?
PRONTO Service is $4.00 each way
What is Pronto and where is it available?
PRONTO is ART’s premium same-day micro-transit service, available in Kerrville and Seguin, Texas. Designed for flexibility and convenience, PRONTO allows riders to schedule, manage, cancel, or rebook trips directly from the ART Mobility App on their smartphone.
With extended service hours (including early mornings, evenings, and weekends), PRONTO provides riders with more flexibility to travel at their convenience. This same-day functionality and flexibility make it an ideal solution for quick, local trips within each city.
About Special Transportation Services
Special Events
This service provides transportation for community events that are seasonal or where service that is not otherwise currently available.
If you have any questions please contact Joseph Briones at either jbriones@aacog.gov or (210) 870-4989. You may also contact ART’s reservation center Monday through Friday 7am to 6pm at 1-866-889-7433.
Youth Transportation
If you are interested in our Youth Transportation service, please download the Youth Transportation Request form and email it to jbriones@aacog.gov.
If you have any questions please contact Joseph Briones at either jbriones@aacog.gov or (210) 870-4989. You may also contact ART’s reservation center Monday through Friday 7am to 6pm at 1-866-889-7433.
About Regional Public Transportation Coordination
What is Regionally Coordinated Transportation Planning and why does it exist?
Regionally Coordinated Transportation Planning is a collaborative process that brings together transit providers, health, local governments, and community partners to improve the efficiency and reach of public transportation across a region. It exists to reduce duplication of services, generate cost-saving efficiencies, and ensure that funding is used effectively to meet the greatest need.
The purpose of regional coordination planning is to:
- Identify all transportation providers in the region
- Pinpoint service gaps, barriers, and community needs
- Outline how agencies can work together to coordinate services
- Identify projects and sources of funding
Key goals include:
- Improving the effectiveness of advisory committees
- Developing strategies to improve service and increase ridership
- Ensuring that projects are sustainable and can grow with demand
Regional coordination ensures that transit systems, especially in rural or underserved areas, are aligned with local needs and positioned to secure and maximize funding for future service.
What is the Regional Transit Coordination Committee (RTCC), and what is its role?
The Regional Transit Coordination Committee (RTCC) is a regional advisory body that supports coordination among transportation providers, health and human service agencies, and local governments. Its role is to guide the development of a seamless, efficient, and accessible public transit system by identifying regional needs, closing service gaps, and fostering collaboration. The RTCC meets regularly to evaluate progress on the Regionally Coordinated Transportation Plan, engage partners, and ensure compliance with state and federal requirements. The committee also maintains an active member roster and submits annual performance reports to TxDOT and the Texas A&M Transportation Institute (TTI).
About Alamo Area Council of Governments (AACOG)
Our mission at the Alamo Area Council of Governments is to enhance the quality of life for all residents of the Alamo Region. We are committed to providing services and support with compassion and understanding.
